Services

Many hundreds of people come to the Samaritan Community each year seeking help, sometimes with a small problem, sometimes with an overwhelming crisis.  The Samaritan Community offers a variety of services and resources, listed below, to meet the diverse needs of our participants.  In all these ways, we provide not just an invaluable safety net for people in crisis, but also the tools that will help them to rebuild and improve their lives.

For more information and up-to-date statistics, see the latest Annual Report by clicking on NEWS & EVENTS at the top of this page, and then Newsletter at the left.

Emergency Food Pantry

Many people come to us initially for our emergency food program. In 2009, we furnished over 5400 bags of groceries to 622 unduplicated individuals.  Food that we purchased at the Maryland Food Bank was supplemented by food provided through our continuing partnership with Giant Foods on York Road.  More was donated by area churches including Memorial Episcopal, Emmanuel Episcopal, Brown Memorial Presbyterian, St. Christopher by the Sea, and Corpus Christi Catholic Church.  Donations also came from Girl Scouts and many individuals.  We distributed holiday gifts to dozens of client families.

     Donated gently used clothing is also made available to those who come for food. Donated coats and bedding helped many of our participants through the cold winter months we experienced this past year.

     Through the generosity of our supporters, we provide grants to cover our participants' utilities or housing expenses in December so that they are able to experience the joy of purchasing gifts for their family members.

Crisis Intervention Counseling

Those who come to us for food are first interviewed by our full-time case manager, Sharon Krieger, or our social worker, Susan (Opie) Smeragliuolo. Participants' needs are assessed, and a custom-tailored program is established that provides personalized one-on-one support and advocacy for individuals or families. In 2009 we devoted over 1600 counseling and therapy sessions to individuals, and conducted over 100 hours of counseling in group settings.  The needs we attend to are varied, but they are generally concentrated in four areas:

• Financial Counseling
  We provide financial planning support to families and individuals, to help them achieve self-sufficiency.
  
  
• Employment Counseling and Referral
  We support individuals who are seeking employment. We provide transportation grants for job searches and travel until their paychecks begin. We connect participants to job readiness and training programs, and provide follow-up and support beyond the referrals.
  
  
• Assistance in Finding Homes and Shelter
  The challenges our participants face in this area have increased as the stock of affordable, safe housing in our area has continued to decline and shelters have become overcrowded. We help individuals and families find housing, and we support them throughout their transitions to their new living quarters.
  
  
• Advocacy for Social Services                                  
  Some services are available to people through governmental or other agencies, but accessing these services can be daunting. We advocate for our participants, helping them to learn about the options that are available and teaching them to become advocates for themselves.

• Housing
• Transportation
• Utilities
• Legal Bills (birth certificates, etc.)
• Medical Bills
• Costs of finding employment (shoes, uniforms, phone, paper, etc.)

Support Groups

The Samaritan Community fosters self-help through group settings. Regular morning support group sessions occur twice a week, and begin with an informal breakfast. These sessions address issues such as self-esteem, life skills, and sobriety, and encourage participants to grow in self-awareness and become involved in the community. After each Tuesday morning session, Guy Hollyday offers alternative healing to participants through zero-balancing. An afternoon women's group addresses the same types of issues, and more, from a woman's perspective.

Counseling: Therapy

Our social worker, Susan (Opie) Smeragliuolo, LCSW-C, has been a counselor and therapist since 1991. Prior to joining our staff, she worked first with children and their parents in Catholic Charities' Treatment Foster Care program and then with cancer patients and their families on a Bone Marrow Transplant service at University of Maryland Medical System. For our participants, therapy begins with a period in which some very concrete needs are addressed first.  Many people initially come to us with acute issues--e.g. homelessness, hunger, unemployment, or medical needs--and traditional therapy cannot effectively begin until some of these problems start to be resolved. Opie is particularly qualified to tackle these issues. Her training as a caseworker has provided her with knowledge of the health care system, and she also has experience with filing for Social Security benefits, accessing Social Services benefits, and advocating for legal or housing rights. Once our participants begin to feel some relief concerning their basic needs, they are ready to concentrate on communication and relationship issues. Private, individual discussions with Opie reinforce the group experiences that take place two mornings a week. Sometimes these discussions take place in the car on the way to appointments, but one way or another, problems are discussed and worked through. Through therapy counseling, some very positive changes occur in our participants' employment habits and attitudes, family relationships are strengthened, and individuals begin to regularly utilize medical therapies to improve their quality of life.

Family Support Project

In 2002, we inaugurated a program for families with children: the Family Support Project. Each month, we have sponsored an event that allows families to do something new together, and expand their life skills and experiences.

The Project has emphasized strengthening family relationships. Participants have been families that we have known and served, who live in nearby neighborhoods. We have brought together small groups of parents, grandparents, and children for enrichment, fellowship, and a nutritious meal. By offering a variety of experiences in settings not typically available to the families, we have promoted interactive encounters that spark curiosity, communication, and excitement. The participants have developed an awareness of the world beyond inner-city Baltimore. Adults have cultivated new parenting and nurturing skills. Novel experiences have provided the children with opportunities to develop new vocabulary, to observe positive interactions, and to learn healthy coping mechanisms. All of the participants have increased their self-confidence and thus bolstered their capacity to take advantage of future opportunities independently.

Activities have included orienteering and a picnic in a Baltimore County park, an afternoon of fishing at Sandy Point State Park, participation in the Fall Fun Festival at the Maryland Historical Society, an African dance event, and a trip to the Baltimore Aquarium.